Privacy policy

Last updated: March 2026

KA5 (“we”, “our”, “us”) operates the website www.ka5.com.au. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or make a purchase from our website.

Personal Information We Collect

When you visit our website, we automatically collect certain information about your device including:

  • Web browser

  • IP address

  • Time zone

  • Cookies installed on your device

  • Pages viewed on our site

  • Products viewed or searched for

  • Referring websites

We refer to this automatically collected information as Device Information.

We collect Device Information using technologies including:

  • Cookies

  • Log files

  • Web beacons, tags and pixels

These technologies help us analyse how customers browse and interact with our website.

Information You Provide

When you make a purchase or attempt to make a purchase, we collect certain information from you including:

  • Name

  • Billing address

  • Shipping address

  • Payment information

  • Email address

  • Phone number

We refer to this information as Order Information.

How We Use Your Information

We use the information we collect to:

  • Process and fulfil your orders

  • Arrange shipping and delivery

  • Communicate with you about your order

  • Provide customer support

  • Screen orders for fraud or risk

  • Improve our website and customer experience

  • Send marketing emails or promotions (if you opt in)

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality and analyse website performance.

These technologies may include:

  • Shopify analytics

  • Google Analytics

  • Advertising pixels such as Meta (Facebook) and Instagram

These tools help us understand how customers use our site and help us improve marketing and product offerings.

You can disable cookies in your browser settings, however some features of the site may not function correctly.

Sharing Your Information

We share your personal information with trusted third parties to help operate our business.

These include:

  • Shopify – our ecommerce platform

  • Payment processors – to securely process payments

  • Shipping carriers – to deliver your orders

  • Analytics providers such as Google Analytics

These service providers only use your information to perform the services required.

We may also share information if required to comply with laws or legal requests.

Behavioural Advertising

We may use your information to provide you with targeted advertisements or marketing communications we believe may interest you.

You can opt out of targeted advertising through services such as:

  • Facebook ad settings

  • Google ad settings

  • Your browser cookie settings

Data Retention

When you place an order through our website, we will maintain your Order Information for our records unless and until you request deletion.

Your Rights

If you are an Australian resident, you have the right to:

  • Access personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of personal data where applicable

To exercise these rights, please contact us using the details below.

Security

We take reasonable precautions to protect your personal information.

All payments are processed securely through Shopify’s encrypted payment systems.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, or operational reasons.

The updated policy will always be posted on this page.

Contact Us

For more information about our privacy practices, or if you have questions, please contact us:

KA5
Email: kafivesports@gmail.com
Website: www.ka5.com.au